Essential information about Malaysia and Kuala Lumpur
Language
The official language is Bahasa Malaysia (Malay), but English is widely spoken, especially in Kuala Lumpur and other urban areas. Chinese (various dialects) and Tamil are also common.
Religion
Islam is the official religion, but Malaysia is multi-religious with significant Buddhist, Christian, Hindu, and other communities. Religious freedom is practiced.
Time Zone
Malaysia follows Malaysia Time (MYT), which is GMT+8. There is no daylight saving time.
Business Hours
Most businesses operate from 9:00 AM to 6:00 PM on weekdays. Shopping malls typically open from 10:00 AM to 10:00 PM daily. Government offices are generally open from 8:00 AM to 5:00 PM, Monday to Friday, with some states having Friday-Saturday weekends.
Greetings
A handshake is the common greeting, though some Muslims may avoid shaking hands with the opposite gender. Many Malaysians place their right hand over their heart after shaking hands as a sign of respect.
Dress Code
Malaysia is generally conservative in dress. While casual attire is acceptable in most places, modest clothing is appreciated, especially when visiting religious sites. For the conference, business casual attire is appropriate.
Public Behavior
Public displays of affection should be minimal. Remove shoes when entering homes and places of worship. The right hand is used for eating and giving/receiving items, as the left hand is considered unclean in local culture.
Respect for Diversity
Malaysia is a multicultural society with Malay, Chinese, Indian, and indigenous communities. Respect for different cultures and religions is important and expected.
Tap water in Kuala Lumpur is treated and technically safe, but most locals and visitors stick to bottled or filtered water. Bottled water is inexpensive and widely available.
Street food is a big part of Malaysian culture and generally safe to eat. Look for busy stalls with high turnover. If you have a sensitive stomach, start cautiously with fully cooked foods.
Climate information and clothing recommendations
Kuala Lumpur has a tropical climate with high temperatures and humidity year-round. The conference takes place in July, which is generally part of the drier season.
Average daily temperatures range from 24°C to 33°C (75°F to 91°F). Nighttime temperatures rarely drop below 23°C (73°F).
Humidity levels typically range from 70% to 90%, making the heat feel more intense.
Brief, heavy afternoon showers are common, even during the drier months. These typically last less than an hour but can be quite intense.
If you plan to visit mosques or other religious sites, pack modest clothing that covers shoulders and knees. Women may need a headscarf for mosque visits, though these are often provided at major tourist mosques.
Most indoor spaces in Kuala Lumpur—including the conference venue, hotels, shopping malls, and restaurants—are heavily air-conditioned. The temperature difference between outdoors and indoors can be significant, sometimes 10°C (18°F) or more.
Consider carrying a light layer to wear indoors if you’re sensitive to cold.
The combination of heat and humidity can be challenging for visitors not accustomed to tropical climates. Stay hydrated by drinking plenty of water throughout the day.
Plan outdoor activities for early morning or evening when temperatures are more moderate, and take breaks in air-conditioned spaces during the hottest part of the day (11 AM to 3 PM).
Power Supply
Malaysia uses 240V, 50Hz electricity with Type G British BS-1363 three-pin rectangular blade plugs.
Adaptors
Visitors from countries using different plug types will need an adaptor. Universal adaptors are recommended if you’re traveling with multiple devices.
Where to Buy
Travel adaptors can be purchased at Kuala Lumpur International Airport, major shopping malls, and electronics stores like Low Yat Plaza.
Most modern electronic devices (laptops, phone chargers, cameras) are dual voltage and can handle 100-240V. Check your devices for voltage information—if they only support 110-120V, you’ll need a voltage converter in addition to a plug adaptor.
Mobile Networks
Malaysia has excellent mobile coverage, especially in urban areas. Major providers include Maxis, Celcom, Digi, and U Mobile. 4G is widespread, and 5G is being rolled out in major cities.
Tourist SIM Cards
Tourist SIM cards are affordable and offer generous data allowances. These can be purchased at the airport, convenience stores, or official telco outlets. Bring your passport as ID is required for registration.
Recommended Plans
WiFi Availability
Free WiFi is available at the conference venue, most hotels, cafes, restaurants, and shopping malls. The quality and speed can vary.
Currency
The Malaysian currency is the Malaysian Ringgit (MYR), denoted by RM. Coins come in denominations of 5, 10, 20, and 50 sen. Banknotes are available in RM1, RM5, RM10, RM20, RM50, and RM100.
Currency Exchange
Exchange services are available at the airport, banks, and licensed money changers in shopping malls. Money changers often offer better rates than banks or the airport. Always compare rates and be aware of any commissions.
ATMs
ATMs are widely available throughout Kuala Lumpur. Most accept international debit and credit cards on major networks (Visa, Mastercard, Cirrus, Maestro, Plus). Inform your bank of your travel plans to prevent card blocks.
Credit Cards
Major credit cards are widely accepted in hotels, restaurants, and shopping malls. Smaller establishments and markets may only accept cash. Always have some cash on hand.
Tipping
Tipping is not customary in Malaysia as a service charge (typically 10%) is often included in the bill at restaurants and hotels. Additional tipping is appreciated but not expected.
General Safety
Kuala Lumpur is generally a safe city for visitors. Exercise normal precautions as you would in any major city. Be aware of your surroundings, especially in crowded areas, and keep valuables secure.
Emergency Numbers
Hospitals with International Standards
Pharmacies
Pharmacies are readily available throughout the city. Major chains include Guardian, Watson’s, and Caring Pharmacy, which can be found in most shopping malls.
